I've been driving for over 33 years and was recently in my 1st accident where another driver drove into my car, so this was my first time dealing with an automotive insurance claim and auto body shop. My car is a 2002 Toyota that is in mint condition with low miles, and I was not sure it could be saved. I'm a very detail orientated person with high expectations when it comes to workmanship and quality (I notice the minor defects and imperfections that do not bother most people). A&R was recommended by my father's cousin who also likes things done right, and having seen the work of a few other auto body shops in the area I decided to try A&R not knowing what to expect. I met the team and they were very friendly, courteous, customer focused (excellent customer service), and very knowledgeable (from both a repair point of view and dealing with the insurance company appraisers). Randy and the A&R team were able to save the car and the workmanship was outstanding! The newly painted areas are a perfect match and and the car was returned in showroom condition. I would not hesitate to recommend A&R, and although I hope to never need an auto body shop again if I do I will definitely go to A&R. After dealing with the A&R team I feel that they are honest and that you will not be disappointed, which is why I took the time from my busy schedule to write this review. I'm glad I used A&R!