I was the unfortunate recipient of a moron on his cell phone while pulling out from a store into oncoming traffic, and never looked up, that is until his car impacted mine, otherwise he was looking down at his cell phone, even as he pulled out. I own what is called by Jeep (and tagged as such) as a "Restricted Production Jeep", meaning that they didn't even make enough of them to call them limited. Less than 3,000 were made, and 1/2 of those were taken up by Jeep personnel. That left about 1,500 to be allowed to be sold over the entire USA. I was very concerned about who would be working on it, as it's a prototype vehicle, and would be all but impossible to replace. It was made with many inovative things, not the least of which is a 9 speaker sub woofer surround sound, sound system, designed by "Boston Accustics Sound Laboratories at MIT", and that's just a small fraction of what this Jeep has. I bought it brand new in 2012. It's a "Jeep Compass Altitude", which at the time "Altitude" meant no options could be removed or added, and it came in just one color. Black, on Black, on Black, with 10 spoke 18" Black wheels. To go on about all else in it would take some time, but my point is, I was very concerned about who was going to work on it, and the quality of the workmenship. The damage wasn't such that it was in danger of being totaled, but involved the front, and back door, and rear quarter panel.
I had had some minor additions added to it, and it was done by these guys at A&R before this accident, so I went to Randy, who saw my concern, and guied me as I went through the process, and even arraged for me to have a replacement vehicle (everything paid for by other persons insurance) while he had my Specialized Jeep. Upon going to get it, I was more than pleased with the quality of work, as it looked as if nothing had been done, even upon very close inspection.
I would recomend A&R to anyone who wants quality work, and I will never take any of my vehicle anywhere else when this kind of work is needed.
AWESOME JOB, with AWESOME concern and cutomer service, and courtesy.