HOURS: M-F 8:00 AM to 5:00 PM (Closed Noon Hour)
3629 Winsted Road, Torrington, CT 06790 | Phone: (860) 482-7389

Testimonials

Beautiful job done on my car. Twice. Sadly. But? Gorgeous work. I was assured the parts replaced were authentic Mazda parts. This is a first class body shop and I highly recommend. Thank you. Lara and Ken, Winsted.

Lara Green Kazlauskas

Three months after I bought my 2013 Altima I was hit by an uninsured driver. I had never been in an accident and had no idea where to go. A & R came highly recommended and for good reasons. The moment I stepped in their office they put me at ease. Nat explained everything to me and dealt with my insurance co., set up a rental and assured me my car would look like new. He was true to his word, the team at A & R did a fantastic job. I cannot thank them enough

Cindy

I WANT TO THANK RANDY AND JOANN AND THE ENTIRE STAFF AT A&R FOR MAKING THIS THE BEST EXPERIENCE I HAVE EVER HAD WHILE HAVING A REPAIR DONE. THEY HANDLED IT FROM START TO FINISH WITH NO ISSUES. THEY TRULY ARE THE BEST BODY SHOP AROUND. I RECOMMEND THEM TO ANYONE WHO NEEDS WORK DONE. THANK YOU AGAIN FOR GOING ABOVE AND BEYOND. KRISTENE TORRINGTON

KRISTENE ANDERSON (WILCOX)

What a great and thorough job they did in smoothing out the sizable dent in my car from Sandy. It was in an awkward place on the car and you would never know I even had a scratch. They gave me back my car in better condition than when I dropped it off--buffed, cleaned, spotless! Nat was very nice and professional to deal with. I really appreciate they dealt with my insurance company, too.

E. K.

I've being involved in two car accidents and both times I've taken my car to A&R. They've always run the extra mile with and for me. They always notice those little details that nobody does and fix them without extra charge. I wouldn't take my car anywhere else!

Maru Lao-Cruz

My 2012 Honda CRV only 2 months after I purchased it was caught in a massive hail storm while I was in Colorado. The storm was so bad it completely damaged every bit of skin on the car, the top, hood, both sides and rear. My neighbor recommended A & R to me and I'm glad he did. Although they had to replace most of the skin on the car they did an excellent job. The car now looks as though it just came out of the show room. I don't know how they were able to fix it as well as they did but I am sure appreciative of their excellent work. I will definitely refer anyone to them and will use them again if I have the need. Tom Huntley, Burlington

Tom Huntley

I am writing to thank all of the folks at A&R Auto body for the excellent repair work performed on my 1985 Z28 Camaro. After my vehicle was hit in my driveway by a runaway car, I approached Randy Serkey, the owner of A&R Auto body. Randy and his wife worked with me to secure a repair estimate from the other party's insurance company. The insurance estimate came in low, much lower than the repairs would be to be done the proper way. The insurance company felt that the car was over 25 years old and wasn't worth very much, even though the car was in very good shape having been garaged and never driven in the winter, with no rust and 50K original miles. The staff worked diligently to secure a proper cost extimate to repair the vehicle. The staff at A&R and myself were never tiring for obtaining sources for the hard to find parts and a proper estimate for the repairs even though the time frame spread out to about 2 years. Finally, with all of the paperwork in place and parts available, the A&R team went to work on fixing the damage. As the repairs progressed, it was found that the tape stripes on the vehicle could not be purchased. Again A&R came through; with expertise of a local sign company/graphic artist who produced the stripes in their shop. With all the parts in place, the body buffed out, and paint and clear coat applied, I am once again proudly able to drive my 1985, Z28, T top, Camaro. Thank you to Randy, his wife, Nat, and all of the technicians at A&R for never giving up, for doing excellent work, and for giviing me my car back like new. Jack Tarter Torrington

Jack Tarter
Torrington

Randy ... You are the best .... You have taken care of all our damages to our vehicles for many, many years . My daughters car was totalled ,but you worked with us to get it back on the road again. MANY THANKS FOR LISTENING TO YOUR CUSTOMER AND HELPING THEM OUT !!!! All I can tell other people to do is check out A&R AUTOBODY You will be glad you did. You have wonderful people working on the cars or trucks ....A1 service ..... Thanks from the bottom of our hearts, Chip, Judy, & Sue

Judy Chipman

My family and I have been going to A&R for many years now. Each time we take one of our cars in the staff is always so helpful and efficient. Having body work done on your car can be very stressful... the staff always makes us feel at ease and we always have confidence the job will be done to the highest degree of any expectations. I have recommended A&R to many friends, they always walked away with their cars in the best condition. My family and I feel very comfortable communicating our needs with any staff member who answers the phone at A&R, our family name is always remembered. We are so very grateful for all of their hard work and dedication over the years! Thank you, thank you!!! Best, Lindsay, Sheila, and Bob Boyer

Lindsay Boyer

They did a great job in fixing my car ! I am from New Milford Ct. I have beeen in Winsted for 12 yrs, but I never had to deal with an Auto body shop here before so I didn't know where to take it. So I asked around because where they towed it to was not a very professional place. I was very happy with the work they did. It looked very nice when I picked it up. They even wash and waxed it for me. Can't ask for more than that. Thanks, Guys

Carole

Always professional and the car looks like new! They had the parts in the shop before the insurance company okayed the repair. I made one call to them and they handled everything, including delivering the finished car to me.

Ginger Dean

I can't say enough about how professional and trustworthy the folks at A & R are. When someone crashed into my car that had never been in an accident before, I couldn't sleep worrying it would never be the same again. Then so many people pointed me toward A & R, and I didn't have a worry. My car was handed back to me looking better than ever - completely satisfied! Thank you Serkeys!

Sandy

A & R Auto Body's service shines brightly through the hands of a very courteous, efficient and dependable staff. My recent repair was handled expertly by Nat LaPlante, Service Specialist, who was kind, patient, respectful and very knowledgeable. He was attentive and accommodating to my time-sensitive requests for the work which needed to be done. Thank you for your superior service and rest assured I'll make referrals to you.

Kathy M

A&R Autobody is more than just an autobody shop. They care for their customers and help them through the repair/insurance process which can be very difficult at times. A&R's quality of workmenship is second to none. I've seen work at other autobody shops that are approved by BMW, Audi and Mercedes. A&R's is far superior! I look at all the details. When you can't tell that a door has been totally replaced and looks like it just rolled out of the factory, you know that it was done right. A&R did just that with my vehicle. Thank you for restoring my vehicle to the original factory look and just as important GREAT customer service.

Wayne S

The best auto body shop I have ever been too!! My family and neighbors have been going to them for years. Their customer service is 100%, quality and timeliness of their work was amazing. Very honest and a pleasure to work with, highly recommended.

Mike

great job!!!!2009 nissian maxi a friend of mine who told me to go to you which is phil im so glad he told me to go here!!!thanks for your help with my car.

David Bunia

12 April 2012 I would like to take this opportunity to thank everyone at A&R for everything they did for me. Folks, this is the ONLY place to bring your vehicle for repair, that is if you care about your vehicle, and being treated like a VIP at the same time. I dealt with a hit and run at my residence from a delivery box truck. Knowing the company responsible did not make the task of dealing with the insurance company any easier. Lets just say that I was at my wits end with the whole convoluted process. Weeks of bickering with their insurance company got me nowhere. Then I talked to Nat, Joanne, and Randy at A&R, problem solved, and I mean immediately! They went to bat for me, and I was free from the process, they even arranged for the rental car while my truck was being repaired. The only thing I had to do was stop by, hand them the keys to the rental and drive away my perfect red Ranger. Thanks again everyone at A&R, Bill Blouin

Bill Blouin

A&R is first class all the way, starting with excellent customer service and it continues to the body shop - where my car is repaired and returned to me in perfect condition. Thanks to everyone for always doing a great job.

Liz DiBetta

Protect your interests and sign with A&R for your accident repairs. They represent YOU, not the insurance company and will ensure that the repairs to your vehicle are done right with good quality parts. When my vehicle was rear-ended, the other guys insurance company aggressively tried to steer me to their "preferred" repair facility. When I insisted on using A&R (at the strong recommendation of my mechanic), they then said that I had to at least get the damage estimate done at their facility. This is a common tactic so they can low-ball the estimate and save themselves money. DON'T FALL FOR IT! Contact A&R and have them act on your behalf. They are honest, a pleasure to work with, and their work is first rate.

Andrew B

Thank you A&R Auto Body! Repairs were done quickly, you handled all of my insurance issues AND when I picked up my car it was clean and shiny! The car looks as good as new! I appreciate your guidance through the whole process! Great job!

Jennifer Parsons

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